Terms & Conditions
1. ACCEPTANCE OF TERMS
By accessing or using the ShipXcel website (the “Website”), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions (“T&C”). If you do not agree, you must discontinue use of the Website immediately.2. DEFINITIONS
ShipXcel refers to Aviel International Corporation Sh.p.k, operating under the trade name ShipXcel.
Client refers to any individual or entity accessing the Website or engaging ShipXcel’s services.
Services refers to freight forwarding coordination, shipbroking, chartering support, commodity brokerage, and related intermediary services.
Website refers to www.shipxcel.com and all associated pages operated by ShipXcel.3. NATURE OF SERVICES
ShipXcel operates exclusively as an intermediary and brokerage services provider. We arrange or facilitate negotiations between independent third parties including shipowners, carriers, operators, charterers, logistics providers, and commodity traders.ShipXcel does not act as a carrier or NVOCC, take possession or custody of cargo, issue bills of lading, operate vessels or equipment, provide insurance, or assume liability for the performance of third parties.All operational, commercial, and regulatory responsibilities remain with the Client and engaged third parties.4. USE OF THE WEBSITE
Clients may use the Website only for lawful business purposes related to ShipXcel’s Services.Clients may not:
• Use the Website for unlawful, fraudulent, or restricted activities
• Misrepresent identity, authority, or cargo information
• Upload false, misleading, or harmful data
• Interfere with Website functionality, integrity, or security
• Use automated scraping or extraction tools without written authorizationShipXcel may suspend or terminate Website access at any time based on security, compliance, or operational requirements.5. CLIENT RESPONSIBILITIES
Clients are responsible for ensuring all information provided is accurate, lawful, and complete.Clients must:
• Comply with applicable maritime, customs, and trade regulations
• Describe cargo truthfully and accurately
• Maintain proper commercial and cargo insurance
• Obtain all required permits, certificates, and regulatory documents
• Remit all payments on timeShipXcel reserves the right to suspend or terminate Services in the event of non-compliance or risk exposure.6. FEES AND PAYMENTS
Unless otherwise agreed in writing:• All invoices are payable within 15–30 days
• Fees exclude taxes, duties, surcharges, port fees, demurrage, detention, and third-party charges
• Rates may adjust based on prevailing market conditionsLate payments may result in:
• Interest charges and administrative fees
• Suspension of ongoing or future services
• Legal action for recovery of outstanding amounts7. THIRD-PARTY OPERATIONS
Transport, handling, storage, and customs-related activities are performed by independent third parties selected by the Client or recommended through ShipXcel.ShipXcel is not responsible for:
• Vessel delays, port disruptions, or operational interruptions
• Customs inspections, regulatory decisions, or documentation issues
• Cargo loss, damage, contamination, or misdelivery
• Failures or misconduct by carriers, operators, shipowners, or logistics providersAll cargo claims must be directed to the responsible carrier or third party.8. LIMITATION OF LIABILITY
To the fullest extent permitted by law:• ShipXcel’s total liability is strictly limited to the brokerage or service fee earned for the specific transaction
• ShipXcel is not liable for indirect, special, economic, consequential, or punitive damages
• No express or implied warranties are providedThese limitations reflect established global standards in maritime, logistics, and commodity-trading industries.9. COMPLIANCE, SANCTIONS, AND ANTI-CORRUPTION
Clients may not use the Website or ShipXcel’s Services for:• Transactions involving sanctioned entities or jurisdictions
• Embargoed or prohibited commodities
• Money laundering, fraudulent behavior, or illicit financial activity
• Concealment or misrepresentation of ownership, routing, or cargo details
• Activities in violation of OFAC, EU, UN, UK, or Albanian regulationsShipXcel may decline or terminate any engagement based on compliance considerations.10. CONFIDENTIALITY AND DATA HANDLING
ShipXcel maintains all Client information with strict confidentiality and uses it solely for the performance of contracted Services.Information may be disclosed only:
• When required to perform agreed Services
• When requested by law enforcement or regulatory authoritiesShipXcel does not sell, trade, or misuse Client information.11. INTELLECTUAL PROPERTY
All Website content, including text, design, branding, trademarks, and software, is the exclusive property of Aviel International Corporation Sh.p.k.No content may be copied, reproduced, modified, or distributed without prior written authorization.12. FORCE MAJEURE
ShipXcel is not liable for delays or performance failures resulting from events beyond reasonable control, including:• Natural disasters or severe weather
• War, conflict, piracy, or terrorism
• Governmental action or regulatory restrictions
• Labor disputes, port closures, or operational shutdowns
• Epidemics or public-health emergencies
• System failures or infrastructure disruptions13. TERMINATION
ShipXcel may terminate access or Services if:• The Client breaches these T&C
• Payments remain outstanding
• Compliance, regulatory, or legal concerns arise
• Client actions create reputational, operational, or financial riskTermination does not remove the Client’s outstanding financial obligations.14. GOVERNING LAW AND JURISDICTION
These T&C are governed by the laws of the Republic of Albania. All disputes shall be resolved exclusively before the competent courts of Tirana, Albania.15. AMENDMENTS
ShipXcel may update these Terms & Conditions at any time. Updated versions will be published with a revised Effective Date. Continued use of the Website constitutes acceptance of the updated terms.16. NO-BROKER WARRANTY
Clients warrant that no undisclosed brokers or commission claims apply beyond those expressly agreed with ShipXcel. ShipXcel assumes no responsibility for any third-party brokerage claims.17. NO PROFESSIONAL ADVICE
Content available on the Website is for general informational purposes only and does not constitute legal, commercial, or financial advice. Clients should seek independent professional guidance when required.
Contact Us
Effective Date: October 24, 2025
Legal Entity: Aviel International Corporation Sh.p.k
Trade Name: ShipXcel
Registered Address: Teodor Keko Street, No. 4/17, Tirana 1001, AlbaniaLegal & Compliance: [email protected]